Right of withdrawal
You are entitled to withdraw from this contract within a period of fourteen days without giving
a reason. The withdrawal period is fourteen days from the day on which you or a third party
stated by you who is not the carrier took possession of the last goods.
In order to exercise your right of withdrawal, you must inform us (Käthe Wohlfahrt KG, Herrngasse 1, 91541 Rothenburg ob der Tauber, tel: +49 (0) 9861-40 90,
fax: +49 (0) 9861-40 94 10, e-mail: firstname.lastname@example.org) about your decision to withdraw
from the contract by making a precise statement (e.g. a letter sent by mail, a fax or an e-mail).
You can use the model withdrawal form attached to these instructions.
However, using this
form is not mandatory.
Dispatching the notification concerning your exercise of the right of
withdrawal before the expiry of the withdrawal period is sufficient to meet the withdrawal deadline.
Consequences of the withdrawal
If you withdraw from this contract, we shall repay all payments received
from you, including the delivery costs (with the exception of additional costs if you opted for a
delivery method other than the least expensive standard delivery offered by us), without delay and within
fourteen days from the day on which we received the notification of your withdrawal from this
contract at the latest. We will use the same means of payment you chose for the original transaction
unless explicitly agreed otherwise. You will not in any case be charged fees in combination with
this repayment. We can refuse the repayment until we receive the goods or until you provide
proof that you returned the goods, whichever is earlier.
You shall return or hand over the goods without delay and no later than
fourteen days from the day on which you informed us about your withdrawal from this contract. This
period shall be deemed observed if you dispatch the goods before the expiry of the period of
Please return the goods to the following address:
Käthe Wohlfahrt KG, Schaffeldstraße 7, 91616 Neusitz
The costs for the return of the goods shall be borne by us.
You must only provide compensation for a possible loss in value of the
goods if this loss in value is
caused by a handling of the goods which is not necessary in order to check or test the condition,
properties or functioning of the goods.
us to inform us of your decision to return the goods before you return them.
This guarantees the quickest possible allocation of the products.
Germany: by phone 0800 – 4090150 (free of charge), by e-mail:
Abroad: by phone: +49 (0) 9861 – 409150, by e-mail: email@example.com
that this arrangement is not necessary for an effective execution of the right