Data Protection

We use the data you provide to fulfill and process your order.

Should we have to carry the liability for the order, for example if invoice has been chosen as method of payment, then we reserve the right to protect our justifiable interests by obtaining a credit rating using the mathematical-statistics process from

infoscore Consumer Data GmbH, Rheinstraße 99, 76532 Baden-Baden

In order to obtain this rating we transmit the necessary personal data to

infoscore Consumer Data GmbH, Rheinstraße 99, 76532 Baden-Baden

and use the information we receive from them concerning the statistical probability of failure to pay as a fair basis for deciding on whether to enter into, continue or terminate contractual relationships with the customer.

The credit rating can include probability values (score values) which are established on the basis of scientifically recognized mathematical statistical methods which use among other things the address.  Your legitimate interests will be provided for in accordance with the statutory provisions.

The email address you have provided at the time of ordering will be used subsequently solely for our own advertising purposes in the form of our newsletter, provided that you specifically agreed to this by subscribing to our newsletter. In order to send you newsletters your email address will be sent to CleverReach GmbH & Co. KG, Felix-Wankel-Str. 16, 26125 Oldenburg, who process and transmit the Käthe Wohfahrt newsletter for us. CleverReach GmbH & Co. KG will use your data solely for the above named purpose in accordance with your legitimate interests and it will not be handed to any third party.

You can terminate the newsletter at any time by using the relevant link, or in the newsletter itself or by sending us notice of such termination.  On receipt of your termination your email address will be removed from the list of customers receiving the email. According to the Federal German Data Protection Act you have the right to receive notice without charge of the data stored under your name as well as possibly the right to change the information, to lock it or to have it deleted.

In order to present an attractive website and to enable the use of certain functions we use on various pages so-called cookies. These are small text files which are placed on the machine you are using. Some of the cookies we use will be deleted when you close your browser session, i.e. when you close your internet session (so-called session cookies). You can adjust your browser settings to inform you when cookies are placed and you can accept cookies for certain cases or exclude them generally. Not accepting cookies can however lead to the functioning of our website being limited.

You can reach our data protection officer

Econda, a web analysis service belonging to econda GmbH collects and files data from which it creates user profiles under a pseudonym. These user profiles allow us to analyze user behavior and are processed to help improve the information we are offering and better meet the requirements of our customers. Cookies can also be used for this purpose. These are small text files which are placed on the machine of the person visiting this page which allow the page to be recognized if the customer visits it again.

User profiles processed under a pseudonym do not require the specific authorization of the person concerned as the data does not include personal details and is saved under a pseudonym. You can at any time refuse permission for your data to be collected and saved for the purpose of future web analysis by contacting our data security office Mr. Frank at

The Use of Facebook, Pinterest, Twitter and Google+ Plugins

Our website uses so called social plugins („Plugins") of the following social networks: Facebook, Pinterest, Twitter und Google+. These services are offered by Facebook Inc., Twitter Inc., Pinterest Inc. and Google Inc. („Providers"). Facebook is run by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). Google+ is run by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA („Google"). Information on the Plugins and what they looked like can be found at: and

Twitter is run by Twitter Inc., 1355 Market St, Suite 900, San Fransisco, CA 94103. Information on the Twitter Buttons and what they look like can be found at:

If you access a page on our website which contains such a Plugin, then your browser will activate a direct connection to the Google or Facebook server. The content of the Plugin will be sent directly from each provider to your browser and placed on the page. By integrating the plugin the provider is informed that your browser has accessed a specific page on our website even if you don’t have a profile with the social network in question or are not logged in at the time. This information (including your IP address) is sent directly from your browser to the server of the provider in question in the USA and is saved there.

If you log into one of these social networks then the provider is able to assign your visit to our website to your profile by Facebook, Twitter, Pinterest or Google+. If you interact with the Plugins, for example by using the “like” button or the “+1” button then the information will also be sent straight to one of the provider’s servers and saved there. The information will also be published in the social network and shared with your contacts.

Please refer to the provider to obtain information on why the provider collects the data and to what extent, as well as how it is processed and used by the provider and also your rights concerning this and what possibilities you have to adjust the options in order to protect your personal privacy.

Information on Data Security for Facebook:

Information on Data Security for Google:

Information on Data Security for Pinterest:

Information on Data Security for Twitter:

If you do not want Google, Twitter, Pinterest or Facebook to directly assign the data collected on our website to your profile in their social network then you must make sure you have logged out of the network(s) in question before you visit our website. You can also completely prevent Plugins being downloaded onto your machine by using Add-Ons for your browser, for example the script blocker “NoScript” (

Online Security

The content of our internet pages is protected by various security measures provided by the host provider on whose server the data is stored. The data provided by is protected against accidental or willful manipulation, loss, destruction or access by unauthorized persons. Käthe Wohlfahrt does not warrant that the security measures will function without interruption and error free as they are the technical and administrative responsibility of the host provider. If you have any questions about the host provider please contact Käthe Wohlfahrt at

The Käthe Wohlfahrt online shop uses a secure server. We use the Secure Socket Layers (SSLs) data encryption system to protect your information. We use this encryption technology on all sites that affect the ordering process and your customer account. We also use another security system to securely transfer your credit card details. In addition, we also ensure that you receive your merchandise by using an automatic address checking program.